The Arrow Difference

Our Leadership:

Joe Thomas, Arrow’s CEO and Chairman of the Board, was honored by Pest Control Technology magazine with The Crown Leadership Excellence Award for positively contributing to the expansion and development of the pest control industry as well as establishing strong ties with fellow business leaders and customers in his community. Joe Thomas truly is an icon in the pest control industry. Joe, along with his brother Barry has led the company for 29 years. His vision, team philosophy and commitment to excellence has been the catalyst for our company’s growth and success.

Not only is he passionate about the pest management industry, he is an advocate of community involvement, supporting the March of Dimes, Leukemia and Lymphoma societies, Children’s Healthcare of Atlanta pediatric hospital, Camp Twin Lakes and the Shepherd’s Spinal Clinic based in Atlanta, among others.

Read Pest Control Technology© article on Joe Thomas

Emily Thomas, Arrow’s President & COO, is a respected leader and industry ambassador who co-chairs the Professional Women in Pest Management organization and in 2007 was elected to the National Pest Management Association Board of Directors as an At-Large member. In May 2007, Pest Control Magazine featured Emily in their “Newsmaker” article, and The Atlanta Business Chronicle featured Emily in their “Women at Work” article, both honoring this dedicated industry advocate. As an active member of the Young President’s Organization, Emily meets with business leaders from various industries to exchange ideas and challenge one another.

While overseeing the daily operations of Arrow’s fast growing $97 Million company, Emily is committed to maintaining the close knit culture of her family’s business. She is truly devoted to her extended family of employees, Arrow’s customers, the environment and the pest management industry and as a result, more and more companies continue to join the Arrow family.

Read Pest Control Magazine© article on Emily Thomas

Our Talent:

We are very proud of our dedicated and talented team, one of whom was recognized with the Crown Award as Residential Technician of the Year by Pest Control Technology magazine for providing customers with unmatched service. This exemplary employee, Luther Mosley, is reliable, trustworthy, sincere and honest and was recognized for providing customers with unmatched service.

Arrow employs the best of the best; seasoned, knowledgeable and trained professionals who strive to provide timely, professional and courteous service to our customers. Our employees - our extended family - put customers first and are committed to going Beyond the Call.

Read Pest  Control Technology© article on Luther Mosley

Our Care for the Environment:

Arrow has been recognized for our commitment to maintaining a pest free environment without adversely affecting our customer’s environment. We have been a proud partner of the U.S. Environmental Protection Agency's PESP (Pesticide Environmental Stewardship Program) since March 2005. PESP is a voluntary program and as a member, we pledge that environmental stewardship is an integral part of our pest control business and we commit to take a strategic approach toward pesticide practices which reduce the risk to humans and the environment.

Our Commitment to You:

Whether you are a homeowner, real estate professional, builder, commercial property manager or prospective employee, Arrow is committed to providing you with superior service and a positive and lasting impression. We have built our business by “Going Beyond the Call” to exceed the expectations of our customers and stand behind our reputation as one of the premier pest control companies in the U.S.

Arrow Exterminators